Buy Original Art Online from BestSellingArt.co.uk

Q. Do the colours vary from the images on my computer?

A. We ensure that the images that all artists submit of their artwork are a true representation of the real painting with regards to colour. However, your own monitor settings can affect the colour you see. That said, this is normally only slight, and the real painting usually exceeds expectation!

Q. What happens once I have placed my order?

A. Once you have placed your order, you will receive a confirmation email. If you have ordered an artwork from the 'Painted to Order' range then the Artist will paint your artwork and on completion we will email you a photo of the finished painting for your approval and then arrange delivery. Please allow up to 4 weeks for all 'Painted to Order' artwork to be completed.
We will keep you informed at every stage of the transaction to ensure that your shopping experience with BestSellingArt is a smooth one.

Q. What do I have to do if I change my mind once I have received my artwork?

A. We offer a 14 day money back guarantee. If you are not 100% satisfied with your artwork then you can return it within this period for a refund or replacement.

Paying for my artwork

Q. Do I need a Paypal account to pay through Paypal?

A. No. All you need is a valid credit or debit card - there's no need to be a member of paypal to pay online.

Q. Are my card details safe?

A. Yes. PayPal, are trusted leaders in online payments. Paypal takes your security very seriously and in fact, your credit card details are never revealed to BestSellingArt, as your online payment takes place within their own secure server.

Q. Can I pay by cheque?

A. Yes. We are happy to accept Cheques and in this instance delivery of your artwork will be arranged on clearance. Full details can be found here.

Q. Can I pay by Bank Transfer?

A. Yes. We are happy to accept payment via Bank Transfer. Full details can be found here.

Delivery

Q. How long will it take for my artwork to be delivered?

A. We aim to deliver all 'In Stock' orders within 5-7 working days and all 'Painted to Order' art within 4 weeks. If we feel there may be a delay of any kind we will of course inform you via email.

Q. How much do you charge for delivery?

A. Delivery anywhere in mainland UK is free. Additional charges apply for delivery outside of mainland UK. Full details can be found here.

Q. Is my art going to be packed safely?

A. Yes. All art is safely and professionally packaged to ensure it reaches you in perfect condition.

Q. Is my art insured during delivery?

A. Yes. All orders are sent using only reputable couriers and by an insured delivery service.

Q. I am only at home at weekends - can I have my art delivered on a Saturday?

A. Yes, this is possible. There is an additional charge for Saturday delivery, but we are happy to arrange this for you. Simply select a Saturday delivery during the checkout process. Full details regarding delivery charges can be found here.

Q. My order hasn't arrived on the day you advised me. What do I need to do?

A. We will advise you of your expected delivery date once your order has been dispatched. In the unlikely event that it does not arrive on time please contact us and we will contact the courier ASAP.

Q. Do you deliver to countries outside of Europe?

A. Yes, this is possible. If you live outside of Europe and are interested in making a purchase then please contact us with details of which country you are from and the artwork you are interested in and we will get back to you with a delivery price as soon as possible.